Muskhane
  • E-Shop
    0
     
    Home collection
    • Lampshades & Ceiling lamps
    • Rugs
    • Wall hangings
    • Wall jewels
    • Large storage
    • Small storage units
    • Cushions
    • Floor cushions & Pouffe balls
    • Vase covers
    • Pastilles, Placemats
    • Mushrooms, Fruits & more...
    • Cat baskets
    NEW IN
    MUSKHANE'S HARDWARE
     
    KIDS
    • Kids lampshades
    • Kids rugs
    • Kids large storage
    • Kids small storage
    • Kids cushions
    • Kids floor cushions
    • Wall decorations
    • Felt balls
    • Kids slippers
    • Hangings & Garlands
    • Mushrooms, Fir trees & Vegetable garden
    DIY HABERDASHERY
    NUMBERED ART PRINTS
     
    Large rectangular wool felt carpet for the living room
  • Moodboard
  • Our history
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    • Origin & savoir-faire
    • Commitment & Sharing
    • Colors and felt
    • Home healing
    • Escape
    • Shops
     
    Nepalese craftswomen making a wool felt basket
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Returns & refunds

In compliance with L.121-20 article of the consumption code, the consumer gets 14 working days from the order's delivery to request a refund.

Thank you to contact Muskhane by email within 14 working days from the receipt of the order to inform of your intention. The consumer gets 3 working days to send back to MUSKHANE the corresponding items.

Any goods have to be returned undamaged, along with the accessories and documents provided. Products will not have been used, nor have suffered any damage and have to be perfectly clean.

Return costs are not refundable and the products are delivered under the responsibility of the customer. Upon exercise of the legal right to a refund, MUSKHANE will refund the customer the total amount without any charge.

In case of a dammage product or a mistake from from our side, a return number will be provided by our team.

The refund will be made within a maximum of 5 days after receiving the returned goods.

Thanks to address your parcel at the following address:

MUSKHANE
15, faubourg des Balmettes
74000 Annecy FRANCE

No exchange will be accepted as a counter-refund.

MUSKHANE reserves the right not to refund in case of product damage. 

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FREE DELIVERY
From €100 in metropolitan france
and €120 in Europe
en savoir +
SECURE PAYMENT
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RESPONSIBLE PRODUCTION
Artisanal production with respect
of fair trade rules
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Contact
From Monday to Friday 10.00 am - 5.00 pm
+33 (0)4 56 71 29 19
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PARIS
3 rue Pastourelle
75003 Paris
+33 1 42 71 07 00
tuesday to friday
11am-2pm / 3pm-7pm
saturday 12pm-7pm
LYON
35 rue Auguste Comte
69002 Lyon
+33 4 78 37 64 33
tuesday to friday
10:30am-2pm / 3pm-7pm
saturday 11am-7pm
ANNECY
Click and Collect only
15 faubourg des Balmettes
74000 Annecy
+33 4 56 71 29 19
monday to friday
9am-1:30pm / 2:30pm-5:30pm

© 2023 - MUSKHANE™ All Rights Reserved + Photos ©
MAEVA DELACROIX / PHILIPPE GARCIA / NICOLAS MARIE / ESTELLE LOU LEROY